
The first time it connects you may need to login and use Multi-Factor Authentication

Download the GlobalProtect software on your personal computer:.The GlobalProtect app in the Microsoft Store won't work so don't try it! Instructions for your personal computer, tablet or phone: Windows or Mac (not University owned) When not connected the globe is grey and has a small red cross on it.When connected, the globe icon is green and has a small tick on it.There's a small Globe icon in the system tray in the bottom right corner of the screen - you might need to click the Up arrow to see it.Once at Software Centre find "Kent VPN - Global Protect" and install it from the software list.If you can't access Software Center you can instead download GlobalProtect here and then open the file to install it.Search for Software Center on your PC by using the search bar in the bottom left corner of the screen.

GlobalProtect then connects automatically. You may be asked to login and use Multi-Factor Authentication Using a University PC/laptop on campus If they can't help we may be able to: email telephone 01227 82 4888.

You may be able to download GlobalProtect from their website and then open the file to install it. Instructions for a staff computer: Using a University PC/laptop off campus
